Frequently Asked Questions
How Do I track my order?
Once you have placed an order, you can track its status from your account section.
That is also where you can retrieve your package tracking number after it ships. Learn more.
What are the details of your free shipping offer?
Any order totaling $25 or more is eligible to ship for free via Standard Shipping.
Free Shipping applies to Domestic (United States) orders only and the merchandise total must be greater than or equal to $25 after coupons and other discounts have been applied. Note: Certain items may indicate that they are not eligible for free shipping.
What payment methods do you accept?
We accept payment via credit cards, gift cards, PayPal, money orders and personal checks drawn on United States banks
How will the charge appear on my credit card statement?
Your card will be billed as EMPIRESTORE.NET.
This site is powered by AECash, the recognized leader in online, adult retail. They handle order fullfillment and customer service.
What shipping methods are available?
We offer many types of UPS and USPS shipping methods for our domestic and international customers. See our complete list of shipping methods for details.>> shipping methods
I am paying by check or money order, where do I send it?
ATTN: Order Processing
PO Box 898
Wexford, PA 15090-0898
Can I have more information on Pay Per Minute?
Can I have more information on Streaming instant video and downloads?